Mozaic Earth Privacy Policy


Last updated April 15th2024


Thank you for choosing to be part of our community at Mozaic Earth Ltd (“company”, “we”, “us”, or“our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or ourpractices with regards to your personal information, please contact us at


When you visit ourwebsite, mobile application, and use our services, youtrust us with your personal information. We take your privacy very seriously.In this privacy notice, we describe our privacy policy. We seek to explain toyou in the clearest way possible what information we collect, how we use it andwhat rights you have in relation to it. We hope you take some time to readthrough it carefully, as it is important. If there are any terms in thisprivacy policy that you do not agree with, please discontinue use of our Sitesor Apps and our services.


This privacy policyapplies to all information collected through our website, dashboards, mobileapplication, (“Apps”), and/or any related services, sales, marketing or events(we refer to them collectively in this privacy policy as the “Sites”).


Please read thisprivacy policy carefully as it will help you make informed decisions aboutsharing your personal information with us.




1.     Collection of Information

2.     Use of Information

3.     Sharing of Information

4.     Your social logins

5.     Data Retention

6.     Your Rights & Choices

7.     Policy Updates

8.     Contact Us


1.     Collection of Information


Personalinformation you disclose to us


We collect personalinformation that you provide to us such as name, address, contact information,passwords and security data, payment information, and social media login data.


We collect personalinformation that you voluntarily provide to us when registering an account withMozaic Earth via the Mozaic Earth Services, expressing an interest in obtaininginformation about us or our products and services, when participating inactivities on Mozaic Earth Services (such as interacting with other users ofapps) or otherwise contacting us.


The personalinformation that we collect depends on the context of your interactions with usand Mozaic Earth, the choices you make and the products and features you use.The personal information we collect can include the following:


Name and Contact Data.We collect your first and last name, email address and a user name.


Credentials. Wecollect passwords used for authentication and account access.


Social Media LoginData. We provide you with the option to register using social media accountdetails, like your Facebook or Google account. If you choose to register inthis way, we will collect the Information described in the section called “YOURSOCIAL LOGINS” below.


All personalinformation that you provide to us must be true, complete and accurate, and youmust notify us of any changes to such personal information.



Informationautomatically collected


Some information –such as IP address and/or browser and device characteristics – is collectedautomatically when you visit our Sites or Apps.


We automaticallycollect certain information when you visit, use or navigate the Sites or Apps.This information does not reveal your specific identity (like your name orcontact information) but may include device and usage information, such as yourIP address, browser and device characteristics, operating system, languagepreferences, referring URLs, device name, country, location, information abouthow and when you use our Sites or Apps and other technical information. Thisinformation is primarily needed to maintain the security and operation of ourSites or Apps, and for our internal analytics and reporting purposes. This helps us spot and resolve any problemswith the site that occur.


Like many businesses,we may also collect information through cookies and similar technologies. Where we do this, you will be informed.



Informationcollected through our Apps


We may collectinformation regarding your location and mobile device when you use our apps.


If you use our Apps,we may also collect the following information:


Location Information.Depending on the purpose of the app you are using the app may request access orpermission to and track location-based information from your mobile device,either continuously or while you are using our mobile application, to providelocation-based services. If you wish to change how your location is recorded,you may do so in your device’s settings.

Mobile Device Access.Depending on the purpose of the app you are using the app may request access orpermission to certain features from your mobile device, including your mobiledevice’s camera, microphone, sensors, storage, and other features. If you wishto change our access or permissions, you may do so in your device’s settings.


Informationcollected from other sources


We collect only theinformation we need to operate your account for the project that you sign upto. We may collect limited data frompublic databases, marketing partners, social media platforms, and other outsidesources in order to do this. Where thisis the case, it will be detailed on a per-project basis.


Where needed, we mayobtain information about you from other sources, such as public databases,joint marketing partners, social media platforms (such as Facebook), as well asfrom other third parties. Examples of the information we receive from other sourcesmay include: social media profile information such as your name, email, currentcity, country; marketing leads and search results and links, including paidlistings (such as sponsored links).



2.     Use of Information


We process yourinformation for purposes based on legitimate business interests, the fulfilmentof our contract with you, compliance with our legal obligations, and/or yourconsent.


We use personalinformation collected via our Sites or Apps for a variety of business purposesdescribed below. We process your personal information for these purposes inreliance on our legitimate business interests (“Business Purposes”), in orderto enter into or perform a contract with you (“Contractual”), with your consent(“Consent”), and/or for compliance with our legal obligations (“LegalReasons”). We indicate the specific processing grounds we rely on next to eachpurpose listed below.


We use the informationwe collect or receive:


·       To facilitate account creation and logonprocess. If you choose to link your account with us to a third party account*(such as your Google or Facebook account), we use the information you allowedus to collect from those third parties to facilitate the account creation andlogon process. See the section below headed “YOUR SOCIAL LOGINS” for furtherinformation. (“Business Purposes” and “Contractual”)

·       To send you marketing and promotionalcommunications. We may use the personal information you send to us for ourmarketing purposes, where this is in accordance with your marketingpreferences. You can opt-out of our marketing emails at any time (see the “YOURRIGHTS AND CHOICES” below). (“Consent”)

·       To send administrative information to you. Wemay use your personal information to send you product, service and new featureinformation and/or information about changes to our terms, conditions, andpolicies. (“Business Purposes” and “Contractual”)

·       To enforce our terms, conditions and policies.(“Business Purposes” and “Contractual”)

·       To respond to legal requests and prevent harm.If required by law, we may need to inspect the data we hold to determine how torespond. (“Business Purposes” and“Legal Reasons”)

·       To enhance your experience of using the softwareand/or to provide key information about records collected via the software(“Business Purposes” and “Contractual”)

·       To provide necessary information about recordssubmitted in the apps or sites we manage. This is limited to the username you specify when creating your account(“Business Purposes” and “Consent”).



3.     Sharing of Information


We only shareinformation with your consent, to comply with laws, to protect your rights, orto fulfil business or contractual obligations.


We may process orshare data based on the following legal basis:


·       We may process your data if you have agreed thatwe may use your personal information for a specific purpose, such as to receivemarketing emails.

·       Legitimate Interests: We may process your datawhen it is reasonably necessary to achieve our legitimate business interests.

·       Performance of a Contract: Where we have enteredinto a contract with you, we may process your personal information to fulfilthe terms of our contract.

·       Legal Obligations: We may disclose yourinformation where we are legally required to do so in order to comply withapplicable law, governmental requests, a judicial proceeding, court order, orlegal process, such as in response to a court order (including in response topublic authorities to meet national security or law enforcement requirements).

·       Vital Interests: We may disclose yourinformation where we believe it is necessary to investigate, prevent, or takeaction regarding potential violations of our policies, suspected fraud,situations involving potential threats to the safety of any person and illegalactivities, or as evidence in litigation in which we are involved.


More specifically, wemay need to process your data or share your personal information in thefollowing situations:


·       Vendors, Consultants and Other Third-PartyService Providers. We may share your data with third party vendors, serviceproviders, contractors or agents who perform services for us or on our behalfand require access to such information to do that work. Examples include:payment processing, data analysis, email delivery, hosting services, customerservice and marketing efforts. We may allow selected third parties to usetracking technology on the Sites or Apps, which will enable them to collectdata about how you interact with the Sites or Apps over time. This informationmay be used to, among other things, analyse and track data, determine thepopularity of certain content and better understand online activity. Unlessdescribed in this Policy, we do not share, sell, rent or trade any of yourinformation with third parties for their promotional purposes.

·       Business Transfers. We may share or transferyour information in connection with, or during negotiations of, any merger,sale of company assets, financing, or acquisition of all or a portion of ourbusiness to another company.

·       Business Partners. We may share your informationwith our business partners to enable your data to be used for the purposes setout in the application in question.

·       Other Users. Where applicable, when you sharepersonal information (for example, by posting comments, contributions or othercontent to the Sites or Apps) or otherwise interact with public areas of theSites or Apps, such personal information may be viewed by other users and maybe distributed outside the Sites or Apps in perpetuity (e.g. by tweeting arecord). If you interact with other users of our Sites or Apps and registerthrough a social network (such as Facebook or Twitter), your contacts on the socialnetwork may be able to see your name, profile photo, and descriptions of youractivity. Similarly, other users will be able to view descriptions of youractivity, communicate with you within our Sites or Apps, and view your profile.



4.     Your Social Logins


If you choose toregister or log in to our websites using a social media account, we may haveaccess to certain information about you.


Some of our Sites orApps offer you the ability to register and login using your third party socialmedia account details (like your Facebook or Twitter logins). Where you chooseto do this, we will receive certain profile information about you from yoursocial media provider. The profile Information we receive may vary depending onthe social media provider concerned, but will often include your name, e-mailaddress, profile picture as well as other information you choose to makepublic.


We, and our customers,will use the information we receive only for the purposes that are described inthis privacy policy or that are otherwise made clear to you on the Sites orApps. Please note that we do not control, and are not responsible for, otheruses of your personal information by your third party social media provider. Werecommend that you review their privacy policy to understand how they collect,use and share your personal information, and how you can set your privacypreferences on their sites and apps.



5.     Data Retention


We keep yourinformation for as long as necessary to fulfil the purposes of each project oras outlined in this privacy policy unless otherwise required by law.


We will only keep yourpersonal information for as long as it is necessary for the purposes set out inthis privacy policy, unless a longer retention period is required or permittedby law (such as tax, accounting or other legal requirements). No purpose inthis policy will require us keeping your personal information for longer thanthe period of time specified in the Terms.


When we have noongoing legitimate business need to process your personal information, we willeither delete or anonymise it, or, if this is not possible (for example,because your personal information has been stored in backup archives), then wewill securely store your personal information and isolate it from any furtherprocessing until deletion is possible.



6.     Your Rights and Choices


In some regions, suchas the UK and European Economic Area, you have rights that allow you greateraccess to and control over your personal information. You may review, change,or terminate your account at any time.


In some regions (likethe UK and the European Economic Area), you have certain rights underapplicable data protection legislation. For individuals these are:


·       The right to be informed

·       The right of access

·       The right to rectification

·       The right to erasure

·       The right to restrict processing

·       The right to data portability

·       The right to object

·       Rights in relation to automated decision makingand profiling.


For more informationon what these rights actually mean please refer to the ICO(


To make such arequest, please use the contact details provided below. We will consider andact upon any request in accordance with applicable data protection laws.


If we are relying onyour consent to process your personal information, you have the right towithdraw your consent at any time. Please note however that this will notaffect the lawfulness of the processing before its withdrawal.


If you are resident inthe UK or European Economic Area and you believe we are unlawfully processingyour personal information, you also have the right to complain to your localdata protection supervisory authority. You can find their contact details here:


Account Information


If you would at anytime like to review or change the information in your account or terminate youraccount, you can:


Log into your accountsettings and update your user account to change your name, password etc.

Contact us using thecontact information provided.

Upon your request toterminate your account, we will deactivate or delete your account andinformation from our active databases. However, some information may beretained in our files to prevent fraud, troubleshoot problems, assist with anyinvestigations, enforce our Terms of Use and/or comply with legalrequirements. Where possible, any suchinformation will be anonymised.


Cookies and similartechnologies: You can usually choose toset your browser to reject and/or remove cookies. If you choose to do this notethat it could negatively impact certain features or services of our Sites orApps.


Opting out of emailmarketing: You can unsubscribe from our marketing email list at any time byclicking on the unsubscribe link in the emails that we send or by contacting ususing the details provided below. You will then be removed from the marketing emaillist – however, we will still need to send you service-related emails that arenecessary for the administration and use of your account. To otherwise opt-out,you may:


Note your preferenceswhen you register an account with the site.

Access your accountsettings and update preferences.

Contact us using thecontact information provided.


7.     Policy Updates


We will update thispolicy as necessary to stay compliant with relevant legislation.


We may update thisprivacy policy from time to time. The updated version will be indicated by anupdated “Revised” date and the updated version will be effective as soon as itis accessible. If we make material changes to this privacy policy, we may notifyyou either by prominently posting a notice of such changes or by directlysending you a notification. We encourage you to review this privacy policyfrequently to be informed of how we are protecting your information.



8.     Contact Us


If you have questionsor comments about this policy, or should you wish to make a complaint about howwe have handled your personal data, please email us at


Note that yourultimate point of contact for all data protection matters in the UK is theInformation Commissioner’s Office. See the Contact us page on the ICO website.


Based on the laws ofsome countries, you may have the right to request access to the personalinformation we collect from you, change that information, or delete it in somecircumstances. To request to review, update, or delete your personalinformation, please contact us using one of the above methods. We will respondto your request within 30 days.


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